Help & contact

Game questions, applications and proposals are handled by our support team on Telegram. Choose a topic below to see what to include.

Open Telegram support

Reports & appeals

If a player breaks the rules, report them in game. For example:

/report PixelFox Spamming in chat

You can also send a report to support on Telegram. To appeal a ban or mute, include your username, the reason for your appeal and any evidence.

Contact support

MEDIA application

Tell us about your channel: its link, content format and a few examples. Include your Minecraft username.

Apply for MEDIA

Join the team

Tell us which role interests you, describe your experience and link your portfolio or work samples.

Apply to the team

Partnership

Introduce your project or channel. Describe your proposal, the collaboration format and your timeline.

Discuss a partnership

Technical support

Include your username, game mode, game version and what happened. For a bug, add reproduction steps and a screenshot if available.

Report a problem